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DTSTART;TZID=Australia/Melbourne:20261125T093000
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DTSTAMP:20261001T053526Z
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UID:10003329-1795599000-1795609800@murrayphn.org.au
SUMMARY:Handle with Care (tm): Staff safety and defusing situations where individuals are aggressive | Online
DESCRIPTION:Hosted by David Cherry and Associates \nWorkers in many settings are facing increasing aggression from service users and other members of the public. This training will provide the participants with practical skills to help stay safe at work and to settle and calm aggressive individuals. \nThe training will cover: \n\nPreparing to work in a difficult environment\nMinimising risk\nLegal issues\nGuidelines for managing difficult situations\nGeneral principles for managing difficult behaviour\nUsing language that does not create resistance\nA suggested structure for some difficult conversations\nDealing with individuals according to their different anger triggers and\nCommunication skills and strategies for defusing situations where individuals may be aggressive\n\nDetailed notes will be provided. \nTarget audience: Staff in health\, education\, housing\, homelessness and local government \nClick here for more information and to register
URL:https://murrayphn.org.au/event/handle-with-care-tm-staff-safety-and-defusing-situations-where-individuals-are-aggressive-online/
CATEGORIES:External event
ATTACH;FMTTYPE=image/jpeg:https://murrayphn.org.au/wp-content/uploads/2024/05/event-external.jpg
ORGANIZER;CN="David Cherry and Associates Pty. Ltd.":MAILTO:david@davidcherry.com.au
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DTSTART;TZID=Australia/Melbourne:20261125T093000
DTEND;TZID=Australia/Melbourne:20261125T163000
DTSTAMP:20260923T052349Z
CREATED:20260923T052349Z
LAST-MODIFIED:20260923T052349Z
UID:10003319-1795599000-1795624200@murrayphn.org.au
SUMMARY:Practice essentials for bicultural workers | Bendigo
DESCRIPTION:Bicultural workers play a vital role in helping health and community services understand\, engage with and respond to the needs of multicultural communities. \nThis practical workshop is designed to strengthen participants’ professional practice\, confidence and understanding of their unique role supporting communities to access and navigate health and community services. It is designed for staff from migrant and refugee backgrounds who are currently working in bicultural worker or navigation support roles within health\, mental health or community care organisations. \nLearning outcomes \n\nDescribe the scope\, responsibilities and value of the bicultural worker role within health\, mental health and community care settings\nApply key ethical principles and professional standards to everyday practice\, including confidentiality\, advocacy and community-led approaches\nIdentify how culture\, power\, bias and intersectionality influence service access and client experiences and adapt practice accordingly\nDemonstrate strategies for managing professional boundaries and expectations with clients\, communities and employing organisations\nDevelop a personal wellbeing plan that incorporates safe practice\, self-care and access to support and supervision.\n\nClick here to register.
URL:https://murrayphn.org.au/event/practice-essentials-for-bicultural-workers-bendigo/
LOCATION:Bendigo Regional Tennis Centre\, 21-26 Nolan Street\, Bendigo\, VIC\, 3550\, Australia
CATEGORIES:Bendigo,Workshop
ATTACH;FMTTYPE=image/jpeg:https://murrayphn.org.au/wp-content/uploads/2024/05/phn-event7.jpg
ORGANIZER;CN="Murray PHN":MAILTO:education@murrayphn.org.au
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DTSTART;TZID=Australia/Melbourne:20261125T120000
DTEND;TZID=Australia/Melbourne:20261125T140000
DTSTAMP:20260907T004111Z
CREATED:20260907T004111Z
LAST-MODIFIED:20260907T004111Z
UID:10003294-1795608000-1795615200@murrayphn.org.au
SUMMARY:General Practice Network Meeting | Mildura
DESCRIPTION:All general practice staff are invited to attend this meeting to network with colleagues and Murray PHN. Dr Natalie Flatt will also be attending to provide an interactive presentation on self-care and wellbeing in the workplace. \nClick here to learn more and register. \nClick here for a flyer.
URL:https://murrayphn.org.au/event/general-practice-network-meeting-mildura-5/
LOCATION:Monash University – Rural Health Mildura\, 231 – 237 Thirteenth Street\, Mildura\, VIC\, 3500\, Australia
CATEGORIES:Mildura,Networking
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ORGANIZER;CN="Murray PHN":MAILTO:education@murrayphn.org.au
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