Key documents - Murray PHN

Murray PHN is pleased to release its ninth and biggest ever Report to the Community. The 2024 report details many of the local primary health programs we have funded and supported and includes some of the very personal stories of staff and dedicated health and community professionals that we work with every day.
- 2024 Report to the Community
The Murray Health Report is published each year, to provide information to our communities on the health priorities that matter most to them. The latest edition focuses on multiculturism.
- Murray Health Report: Multiculturism in our region
Murray PHN’s latest Strategic Plan, puts a renewed focus on prevention and early intervention, managing complex care in the community and targeting sustainable rural health care. It was developed with input from community members, health practitioners, advisory councils and regional health services.
- 2023-2025 Strategic Plan update
- 2023-2025 Strategic Plan Summary update
Every three years, Murray PHN conducts a major Health Needs Assessment with expert analysis, supported by community consultation. Together with supplementary Health Needs Assessments and other key reports, helps us to identify and analyse health and service needs in our region and prioritise activity to address those needs.

Our original 2022-2025 Health Needs Assessment was submitted to the Department of Health and Aged Care and approved in April 2022. This refreshed Assessment was submitted in November 2023 and approved in January 2024.
- 2022-2025 Health Needs Assessment
The Commonwealth Department of Health and Aged Care issues funding schedules to Murray PHN and each schedule outlines the aim of funding, specific obligations to be delivered and reporting accountabilities. While funding schedules apply over multiple years, Murray PHN is required to submit annual work plans (AWP) against each schedule for each forward year, and report against progress as part of 12-month performance reports.
- FY25 Activities Summary
As we progress into our ninth year as a Primary Health Network, we have continued to grow and adapt to our changing environment, never wavering from our core purpose of using the funding we receive to benefit and improve the health outcomes of our communities.
- 2024 Finance Report
Murray PHN’s Commissioning Framework shows how we partner with consumers, carers and communities, as well as clinical and non-clinical health professionals and government organisations, to improve health outcomes for those in greatest need.
- Commissioning Framework, Version 3, September 2023
Since PHNs began in 2015, Murray PHN has been moving towards a relational commissioning approach, which emphasises mutual strategies and priorities, along with strong engagement, trust and communication to achieve quality outcomes from programs, projects and services.
- Murray PHN Relational Commissioning
Primary Mental Health Services Guidelines
The Primary Mental Health Services Guidelines outline the scope, eligibility requirements, clinical governance obligations and workforce requirements specific to the provision of Murray PHN funded services.
- Part A Program Guidelines for all Murray PHN commissioned services
- Part B Program Specific Information – the specific requirements for each commissioned service streams:
- Part C – Data Capture and Reporting Specifications for all Murray PHN commissioned services.
PHNs have been established with the key objectives of increasing the efficiency and effectiveness of medical services for people, particularly those at risk of poor health outcomes, and improving coordination of care to ensure people receive the right care in the right place at the right time.
Cultural Humility, Cultural Responsiveness and Cultural Safety are the three main concepts we are focused on – concepts that are enhanced by four key primary healthcare principles – governance, partnerships, workforce and inclusive, or wraparound, care. As part of our work in implementing our First Nations Health and Healing Strategy, Murray PHN aims to guide and strengthen the growing capacity of our local primary health workforce, as they work in partnership with First Nations Peoples to deliver culturally informed, responsive and safe services. Through this Cultural Humility Framework, we hope you will join us in recognising that we have much to learn and do, to achieve reconciliation and improved health outcomes for First Nations Peoples.
- Cultural Humility Framework
- Cultural Humility Framework user guide
This year, the national PHN Cooperative, made up of 30 PHNs across Australia, developed a key strategy on multicultural health, in its PHN Multicultural Health Framework. The framework is designed to be a roadmap to improvement and to be flexible, rather than prescriptive, in order to guide planning and implementation at a local level, in line with local needs.
- PHN Multicultural Health Framework (February 2024)
Murray Health Reports
Reports to the Community
Needs Assessments
Activity Work Plans
Strategic Plans
Foundation documents
Frameworks
- Commissioning Framework, Version 5, January 2020