Recognised as the foundation to improving care across healthcare settings, eReferral is a structured electronic document that is sent electronically from one provider to another to facilitate a better exchange of information. Importantly, an eReferral is encrypted so only the intended recipient can access the information in it.

BPAC SeNT e-Referral Module

While there are several third party eReferral products currently available, Murray PHN is supporting general practices by funding the purchase and installation of BPAC SeNT e-Referral Module and providing training for eligible users.

BPAC SeNT e-Referral Module allows GPs to send secure electronic referrals to both public and consenting private specialists and in future, allied health providers. It supports the safe delivery of required information to the right service to ensure accurate and prompt patient triage. When compared to traditional referral methods, SeNT e-Referrals are said to be three times less likely to be sent back to GPs for additional information.

How it works:

eReferral diagram

SeNT e-Referrals use locally agreed referral criteria and service information sourced from HealthPathways. They are activated via clinical software and do not require any specialised software.

The e-Referral Module works by extracting data from the patient’s electronic medical record and puts it into the e-Referral template, which can then be sent electronically to the receiving health service without the need to print and fax. A copy is also automatically stored securely in the patient’s record.

Last Update: May 30th, 2024