Residential in-reach (RiR) services are staffed by hospital nurses and doctors. They are regionally available to provide care and support to people living in residential aged care homes to help reduce avoidable presentations to local emergency departments. They are not intended to replace the care that should be received from the RACH or the residents usual GP.
In some circumstances it may be necessary for a resident to go to hospital. RiR can assess and discuss the most appropriate place for the resident to receive care, and advocate for a transfer to the appropriate level of hospital care when required.
In the Murray PHN region, RiR services are located in:
RiR service | Opening hours | Contact | Service area |
Northeast Health Wangaratta | 8am-4.30pm Monday to Friday | 5722 5348 or 0408 711 461 | Rural City of Benalla and Wangaratta, Alpine – Myrtleford, Bright and Mt Beauty, Mansfield and Indigo Shires – Beechworth, Rutherglen and Yackandandah |
Goulburn Valley Health | 8.30am – 5pm Monday to Friday | 0407 334 232 | Shepparton, Mooroopna, Tatura and Rushworth |
Bendigo Health | 7am-9pm daily | 0428 173 482 | Greater Bendigo |
Dhelkaya Health | 9am-5pm Monday to Friday | 0459 278 816 | Mount Alexander Shire |
Echuca Regional Health | 8am-4.30pm Monday to Friday | 5485 5236 or 0427 141 146 | Campaspe, Echuca and Moama |
Mildura Base Hospital | 7am-3.30pm daily | 5022 3258 or 0438 539 140 | Rural City of Mildura |
Swan Hill District Health | 8am-4.30pm Monday to Friday | 5033 9288 or 0483 115 039 | Swan Hill Rural City |
Albury Wodonga Health | 9am–5pm Monday, Tuesday and Thursday | 0437 087 973 | City of Albury City of Wodonga |
Contact us
For more information or support contact Murray PHN’s Aged Care Digital Health Care team: agedcare@murrayphn.org.au