Emergency preparedness resources

As emerging diseases and natural disasters cannot be predicted, primary care preparedness is a vital step for providers to consider and enact, to reduce vulnerability, minimise risk and increase business resilience. Being prepared for emergencies ensures that services and staff are ready to respond.

Emergency Management Framework

This framework provides a structured and practical approach to preventing, preparing for, responding to, and recovering from emergencies, disasters and critical incidents that impact primary healthcare services across the region.

Emergency Response and Business Continuity Plan Template

This template is a guide for providers and outlines the essential components required to develop a comprehensive and effective continuity plan. By following the template, in addition to conducting one’s own research, organisations can work towards establishing a clear, consistent and actionable approach to maintaining business resilience, ensuring critical services remain operational and recovery efforts are coordinated efficiently during and after the disruption.

Fact sheets

The below resources focus on natural disasters and emergency health topics, highlighting useful links, resources and information to consider in the preparation and planning for such as events, including service closures, staff changes and management of at-risk individuals.

Digital health toolkits

Digital health tools can help general practices and pharmacies to stay connected with staff, stakeholders and patients, and enable continuity of care by mobilising resources quickly i.e. running virtual health clinics by offering remote medical consultations and using My Health Record and eScripts.

Last Update: January 22nd, 2026

Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River).

We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.

We are grateful for the sharing of Country and the renewal that Country gives us. We acknowledge and express our sorrow that this sharing has come at a personal, spiritual and cultural cost to the wellbeing of First Nations peoples. We commit to addressing the injustices of colonisation across our catchment, and to listening to the wisdom of First Nations communities who hold the knowledge to enable healing. We extend that respect to all Aboriginal and Torres Strait Islander peoples.