Emergency Response Planning Tool (ERPT)

General practice plays an important role in the community response to emergencies.

The Emergency Response Planning Tool (ERPT) is for rural and regional general practices. It supports business continuity and strengthens a practice’s ability to continue to provide health services to their communities during times of emergency.

Murray PHN has extended funding for existing ERPT licences until 30 September 2025. If your organisation would like to continue funding ERPT access beyond this time, contact Healthpoint ANZ for further information, email: help@healthpointanz.com.au or call 1800 008 384 (7am-3pm).

To ensure your emergency plan is up-to-date, we recommend logging in to your account, updating your emergency plan and printing off a copy before 30 September 2025.

If you have any questions, contact our Primary Health Care Response team at primarycareresponse@murrayphn.org.au

What is the ERPT?

The ERPT is a cloud-based application that assists general practices to better prepare for, respond to, and recover from, the impacts of emergencies and pandemics. The tool guides users through a series of planning templates where critical information about the practice can be entered and saved. The information is used to create an emergency response plan which is individually tailored to the general practice. The customised plan is then saved and stored in the cloud and can also be printed as a hard copy resource at any time.

The Emergency Response Planning Tool is managed by Healthpoint ANZ and was developed in collaboration with the Royal Australian College of General Practitioners (RACGP). ERPT complies with the 5th edition of the RACGP standards toward accreditation.

Practices that previously received fully subsidised access to the ERPT can contact gpsupport@murrayphn.org.au to request their license to be extended until 30 September 2025.

  1. Go to the URL: https://erpt.racgp.org.au/createaccount
  2. Complete the form and click Create Account at the bottom of the page
  3. When it asks you to accept to pay for your ERPT access, agree to this and we will allocate you a funded license
  4. You can now start your planning. There are planning guides for each module at the top of each page.
  5. Book a videoconference training session to help you get started.

For more support

Contact the Healthpoint ANZ Helpdesk by calling 1800 008 384 or emailing help@healthpointanz.com.au. Alternatively, email your Quality Improvement Consultant at gpsupport@murrayphn.org.au

Last Update: July 21st, 2025

Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River).

We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.

We are grateful for the sharing of Country and the renewal that Country gives us. We acknowledge and express our sorrow that this sharing has come at a personal, spiritual and cultural cost to the wellbeing of First Nations peoples. We commit to addressing the injustices of colonisation across our catchment, and to listening to the wisdom of First Nations communities who hold the knowledge to enable healing. We extend that respect to all Aboriginal and Torres Strait Islander peoples.