elderly woman using tablet for telehealth appointment

In response to recommendations made from the Royal Commission into Aged Care Quality and Safety and to improve the health of older Australians at risk of poor health, Murray PHN has received funding to support residential aged care homes with training and equipment, focussing on enhancing virtual and after-hours access to care.

Digital and telehealth technologies

Telehealth

Telehealth is not a solution for every health condition but can provide additional reliability and increased access to appointments, particularly in rural areas and in the after hours period, without the need to transport patients and cause them extra distress. For more, see our telehealth webpage.

Video Call

Video Call is a secure video conferencing service purpose-built for health consultations, which enables multiple clinicians, family members or carers to attend an appointment. Learn more, register and start using Video Call.

My Health Record

My Health Record is secure and convenient way for residents and their health and care teams to share immunisation records, details about allergies, medicines, test results, and shared health summaries. Having key health information available online and centrally located saves time by chasing information and reduces duplication and risk. Learn more about My Health Record. Also see guidelines and readiness toolkit for residential aged care homes.

For additional resources for residential aged care homes, see our webpages: After hours toolkit – a guide for residential aged care homes; BERTIE (Better lives for residents though innovative education); Residential in-reach services; Lunch and Learn and GP Aged Care Connect.

Contact us

For more information or support contact Murray PHN’s Aged Care Digital Health Care team: agedcare@murrayphn.org.au

Last Update: August 19th, 2024