Residential in-reach services

Residential in-reach (RiR) services are staffed by hospital nurses and doctors. They are regionally available to provide care and support to people living in residential aged care homes to help reduce avoidable presentations to local emergency departments. They are not intended to replace the care that should be received from the RACH or the residents usual GP.

In some circumstances it may be necessary for a resident to go to hospital. RiR can assess and discuss the most appropriate place for the resident to receive care, and advocate for a transfer to the appropriate level of hospital care when required.

In the Murray PHN region, RiR services are located in:

RiR serviceOpening hoursContactService area
Northeast Health Wangaratta8am-4.30pm Monday to Friday5722 5348 or 0408 711 461Rural City of Benalla and Wangaratta, Alpine – Myrtleford, Bright and Mt Beauty, Mansfield and Indigo Shires – Beechworth, Rutherglen and Yackandandah
Goulburn Valley Health8.30am – 5pm Monday to Friday0407 334 232Shepparton, Mooroopna, Tatura and Rushworth
Bendigo Health7am-9pm daily0428 173 482Greater Bendigo
Dhelkaya Health9am-5pm Monday to Friday0459 278 816Mount Alexander Shire
Echuca Regional Health8am-4.30pm Monday to Friday5485 5236 or 0427 141 146Campaspe, Echuca and Moama
Mildura Base Hospital7am-3.30pm daily5022 3258 or 0438 539 140Rural City of Mildura
Swan Hill District Health8am-4.30pm Monday to Friday5033 9288 or 0483 115 039Swan Hill Rural City

Contact us

For more information or support contact Murray PHN’s Aged Care Digital Health Care team: agedcare@murrayphn.org.au

Last Update: August 12th, 2024

Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River).

We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.

We are grateful for the sharing of Country and the renewal that Country gives us. We acknowledge and express our sorrow that this sharing has come at a personal, spiritual and cultural cost to the wellbeing of First Nations peoples. We commit to addressing the injustices of colonisation across our catchment, and to listening to the wisdom of First Nations communities who hold the knowledge to enable healing. We extend that respect to all Aboriginal and Torres Strait Islander peoples.