Urgent care identification workshop for frontline staff | Mildura
This training supports staff working in the primary healthcare sector to respond quickly and effectively to patient emergencies such as cardiac arrest, severe allergic reactions, traumatic injuries and respiratory distress, which can be lifesaving and reduce the risk of complications.
This workshop is tailored to non-clinical professionals and administration staff working in general practice and other primary healthcare services. Participants will learn how to systemise processes that follow safe and effective principles of telephone and face-to-face triage in primary healthcare workplaces.
Learning outcomes
- Describe the link between triage and accreditation
- Outline how to implement consistent triage practices across teams
- Outline resources to support frontline roles in primary healthcare services.