
Accreditation – common non-compliances in RACGP accreditation and how to prepare for them | Online

Hosted by Northwest Melbourne PHN and QIP Consulting
Accreditation is a critical process that drives safety, quality, and continuous improvement in general practice. However, a small number of indicators are consistently associated with non-compliance findings. In this session, we will examine the top areas where practices most frequently encounter challenges during RACGP 5th Edition accreditation, based on national trends and on-the-ground consulting experience.
Participants will gain insights into common pitfalls across clinical governance, human resources, infection control, incident management, feedback systems, cold chain management and risk management. We will provide practical examples, templates, and tips that can be directly applied to everyday practice operations to minimise risk and maximise compliance.
The session will also cover real-world solutions for common challenges, such as maintaining current health summaries, managing cold chain processes, documenting performance discussions, ensuring CPR and immunisation requirements are met, and building a strong internal risk culture. Participants will leave the session better equipped to strengthen systems, evidence their compliance, and foster a culture of continuous quality improvement across their teams.
Target audience: All general practice staff