Difficult conversations | Online
Hosted by the Studer Group Australia
This interactive session is designed to equip healthcare professionals with the confidence, tools, and techniques to handle challenging discussions effectively and constructively.
Participants will learn how to:
• Prepare themselves mentally and emotionally to have “the” conversation
• Build confidence and skill in addressing sensitive topics
• Apply a proven framework to deliver feedback that drives performance
• Strengthen accountability and engagement within their teams
By the end of the session, attendees will walk away with practical strategies and renewed confidence to turn difficult conversations into opportunities for growth, trust and connection.
Target audience: Healthcare professionals