Driving quality outcomes and enhanced patient experience – improving healthcare together | Online

Hosted by: Studer Group Australia

In this practical and interactive two-hour virtual workshop, we’ll focus on improving healthcare by driving quality outcomes and enhancing patient experiences.

As healthcare leaders, delivering excellent, safe patient care consistently is at the heart of our mission. The patient experience is a crucial component of high-quality care and is shaped by every interaction, the effectiveness of our systems and processes, and the physical environment.

This practical workshop is designed to support you as a leader to:
• Build trust and improve the experience for patients and their carers
• Create an environment that is a better place to provide and receive care
• Enhance the quality and safety of patient care
• Implement strategies to embed National Standards effectively
• Reduce complaints and ensure a consistent patient experience

Target audience: Health professionals

Click here for more information and to register