MyMedicare is a system of voluntary patient registration that aims to strengthen the relationship between patients, their general practice, general practitioner and primary care teams. Registered practices will not only receive better information about patients to make it easier to tailor services but can access MBS items and blended funding payments.
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New eligibility assessments for the Bulk Billing Practice Incentive Program
General practices and providers can now monitor and confirm eligibility for BBPIP incentive payments with new BBPIP eligibility assessments available through Services Australia. Practices and providers can use:
forecast assessments to monitor and confirm eligibility for BBPIP incentive payments and check if there are any issues with registration or eligible item claims
final assessments to confirm if they have met all BBPIP requirements and view the corresponding incentive payment after the end of the quarter
BBPIP payment details to view the Services Australia incentive payment for each quarterly assessment period, available after the quarter ends.
If a practice is registered and meets program requirements, its first BBPIP incentive payment will be made in January 2026. To ensure smooth payment, practices should:
check the registration start date
provide bank details for the practice and all linked providers for BBPIP, even if they previously provided bank account details for other programs
keep accreditation up-to-date
link all providers with separate provider numbers for each site. For more information visit the BBPIP website.
This incentive, which officially began on 1 August 2024, supports general practices to deliver regular, proactive services and care planning to older people living in residential aged care homes. For more information and resources, visit our General Practice in Aged Care Incentive webpage.
From 1 July 2025, Medicare Benefits Schedule (MBS) items changed to replace the current GP Management Plan and Team Care Arrangements with a single GP Chronic Condition Management Plan. For more information and resources, visit our Chronic Disease Management webpage.
A key part of the MyMedicare reforms is a series of changes to Bulk Billing. These include:
1. Triple Bulk Billing Introduced on 1 November 2023. The Triple Bulk Billing Incentive aimed to strengthen access to general practice care. With a particular focus on vulnerable populations. It tripled the Medicare bulk billing incentive payments for GPs when they bulk bill patients who are:
Children under 16 or
Commonwealth concession card holders.
2. Bulk Billing Expanded Eligibility Starting 1 November 2025, all Medicare-eligible patients – regardless of age or concession card status – will become eligible for bulk billing incentives. This is an expansion of the Bulk Billing Incentive. At its simplest, the item descriptors for each BBI item will be updated to remove reference to children under 16 and concessional beneficiaries. The changes do not affect the BBIs for diagnostic imaging or pathology services. These changes are NOT linked to the Bulk Billing Practice Incentive Program.
3. Bulk Billing Practice Incentive Program (BBPIP) The BBPIP is an optional program that started on 1 November 2025. Practices participating in BBPIP will receive an additional 12.5% incentive payment on every $1 of MBS eligible services. This incentive will be split 50/50 between the GP and the practice. To be eligible for BB-PIP incentive clinics must meet and commit to the below criteria:
all eligible services must be bulk billed, and for all eligible patients
all GPs within the clinic must participate
clinics must advertise their participation in the program
Starting 1 November 2025. Medicare benefits for Better Access services will only be paid when the mental health treatment plan, its review and referrals are completed by a patient’s MyMedicare registered practice or their usual medical practitioner.
A usual medical practitioner is someone who has provided most care in the past year or is expected to in the coming year — including other GPs or PMPs at the same practice. Patients can still choose to see a different GP or PMP for mental health support, even if that provider is outside their MyMedicare registered practice.
Additionally, MHTP review and mental health consultation items will be removed from the MBS. GPs and PMPs will instead use time-based general attendance items to review, refer and provide ongoing mental healthcare. This gives providers more flexibility to tailor consult length to each patient’s needs.
Further Information:
Better Access Mental Health MBS User Guide. This resource was created by the National MyMedicare PHN Implementation Program and is designed to support general practices to effectively use Better Access Mental Health MBS items to deliver comprehensive, planned care for patients.
greater continuity of care with their registered practice, improving health outcomes
longer MBS-funded telephone calls (Levels C and D) with their usual general practice
triple bulk billing incentive for longer MBS telehealth consultations (Levels C, D and E) for children under 16, pensioners, and concession card holders
if they live in a residential aged care home, more regular visits from their GP and better care planning, from August 2024
if they visit hospital frequently, connections to more appropriate care in general practice, from the 2024-25 financial year.
Benefits for practices:
more information about regular patients, making it easier to tailor services to fit the patient’s needs.
the new longer telehealth items linked to MyMedicare outlined above.
the General Practice in Aged Care Incentive supports regular health assessments, care plans and regular GP visits for people in residential aged care homes.
new blended funding payments to support better care in the community for people with complex, chronic disease who frequently attend hospitals.
Chronic Disease Management items linked to a patient’s registration in MyMedicare, to support continuity of care for people with chronic and complex conditions. Patients who are not registered in MyMedicare will still be able to receive Chronic Disease Management items from their usual GP.
A webinar for general practices was held on 16 July 2024 to provide further information on the guidelines for the General Practice in Aged Care Incentive and provide some practical tips on the registration process. Click here to watch the webinar recording.
If you haven’t registered for MyMedicare, help is available. Contact gpsupport@murrayphn.org.au for more information, support or resources.
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Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River).
We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.
We are grateful for the sharing of Country and the renewal that Country gives us. We acknowledge and express our sorrow that this sharing has come at a personal, spiritual and cultural cost to the wellbeing of First Nations peoples. We commit to addressing the injustices of colonisation across our catchment, and to listening to the wisdom of First Nations communities who hold the knowledge to enable healing. We extend that respect to all Aboriginal and Torres Strait Islander peoples.
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