Procurement

We commission services to address population health needs and gaps, and improve access and equity

laptop with hands including graphics of contract

Our work in primary healthcare takes place in a complex environment shaped by changing policy and social landscapes. Commissioning allows us to consider a wider range of processes, skills and capabilities than by procurement and contracting alone. Through it, priorities and decisions in funding are informed by regional planning and regional input, shifting from purchasing services and funding them on the basis of usage to designing unique models of patient care, investing for population health outcomes, improved service coordination, system integration and value for money. To learn more, read Murray PHN’s Commissioning Framework (Version 3, September 2023).

Since PHNs began in 2015, Murray PHN has been moving towards a relational commissioning approach, which emphasises mutual strategies and priorities, along with strong engagement, trust and communication to achieve quality outcomes from programs, projects and services. You can read more in Murray PHN Relational Commissioning.

Tenders

Murray PHN tenders are published on eProcure. Health service providers interested in hearing about and responding to tender opportunities are encouraged to register. Registration is free. When registering, ensure you click the ‘classification link’ appropriate to the types of health services you are interested in applying for. If you experience difficulties call eProcure on 1800 377 628.

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Folio contract reporting

In 2019, Murray PHN invited commissioned services to use Folio, which is our centralised contract management system. The secure system allows the automation of two-way reporting, providing a more robust system to analyse and evaluate the achievements of contracts, projects and activities, and ultimately improving how we do business with our providers through streamlining, consolidating and reducing much of our reporting requirements.

A portal to easily access Folio has been provided in the top menu of our website.

For guidance on how to use Folio, see our Folio Lite User (Provider) Portal User Guide.

Please note that as of 3 August 2024, Folio now has a two-hour session timeout. If you have been inactive on Folio for two hours, your Folio session will time out, you will be logged out and lose any unsaved information. This is an information security related improvement that requires that sessions are not inactive for long periods of time leaving them vulnerable to misuse.

Provider resources

Workplan and budget: Guide for completion instructional video

If you need help completing the template, please refer to the instructions document.

Contact

If service providers require assistance with queries, email tenders@murrayphn.org.au

Last Update: October 21st, 2024

Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River).

We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.

We are grateful for the sharing of Country and the renewal that Country gives us. We acknowledge and express our sorrow that this sharing has come at a personal, spiritual and cultural cost to the wellbeing of First Nations peoples. We commit to addressing the injustices of colonisation across our catchment, and to listening to the wisdom of First Nations communities who hold the knowledge to enable healing. We extend that respect to all Aboriginal and Torres Strait Islander peoples.